F.A.Q.

(frequently asked questions)


The following is a list of useful questions and answers.

If you need help on a topic that is not addressed here, please take a look at the help for first-time users.


QUESTION: Harley, can you tell me something about your background and experience? Who are you?

ANSWER: I am a writer, philosopher, humorist and computer expert. I have written 29 books that have sold more than 2 million copies.

I have also written numerous articles, essays and stories on a wide variety of topics, including romance, philosophy, economics, culture, medicine and money. Much of my writing is available on my Web site.

My book, Harley Hahn's Internet Yellow Pages was the first Internet book in history to sell more than 1 million copies. Two of my other books Harley Hahn's Internet Insecurity and Harley Hahn's Internet Advisor have been nominated for a Pulitzer Prize. These books, along with others, have made me the best-selling Internet author of all time.

My work and my papers — including a complete set of all my books — is archived by the Special Collections Department of the library at the University of California at Santa Barbara.

I have a degree in Mathematics and Computer Science from the University of Waterloo, in Canada, and a graduate degree in Computer Science from the University of California at San Diego. I also studied medicine at the University of Toronto Medical School. I have been the recipient of a number of honors and awards, including a prestigious National Research Council (Canada) post-graduate scholarship.

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QUESTION: Where do I start each time I visit The Harley Hahn Experience?

ANSWER: You will find the home page for The Harley Hahn Experience at:

http://www.harley.com/hhe/

This is a good place to start, as it gives you quick access to all the features on the Web site. However, you don't have to start here. You can start anywhere you want.

For example, if you are in the middle of reading one of the online books and you need to stop, you can save the address of the current page (see the next question for more information), and jump back to that exact place at any time.

Wherever you happen to start, if you are not logged in, you will be asked to do so before you are taken to the page you want.

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QUESTION: How do I save the address of a page, so I can jump back to it later?

ANSWER: You have several choices.

First, you can save the address of the page in your Favorites list (with Netscape, it is called a Bookmarks list).

Second, you can create a shortcut to the page on the Links bar of your browser (just below the Address bar).

Finally, you can put a shortcut to the page on your desktop.

For exact instructions, take a look at the following three sections in Chapter 7 of the book Harley Hahn's Internet Advisor:

Creating a Shortcut to a Web Page
Saving URLs in a List
Using the Favorites List with Internet Explorer

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QUESTION: What is "Harley Hahn's Internet Yellow Pages"?

ANSWER: A book: my version of a guide to life. I have divided all of life into 186 categories, and within these categories, I have written about thousands of different topics. The writing is annotated with a great many Internet resources, including Web sites, Usenet discussion groups, and mailing lists.

The book is called "Yellow Pages" because the early editions of the book were Internet directories. Over the years, I changed the book from a directory into an almanac of knowledge, wisdom, humor and information. The name stuck.

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QUESTION: Can I send a message to Harley?

ANSWER: Yes. Just go to the contact page, and fill in the form.

If you have a question, please be sure to finish reading this page, as well as the help for first-time users before you send a message. It may be that your question is already answered.

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QUESTION: What do I do if I can't remember my password?

ANSWER: Each time you log in, you need to specify your email address and your password.

If you forget your password, don't worry. On the login page, you will see a link that says "Forgotten your password?" Just click on this link and follow the instructions.

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QUESTION: What is your cat's name? How old is he?

ANSWER: My cat is named The Little Nipper. He was born on April 6, 1991.

He is the host of "The Little Nipper's Internet Clubhouse", the special children's section of this Web site. He also has his very own Web page, which you will find at:

http://www.harley.com/nipper/

The Little Nipper has the distinction of being the very first cat in the world to have his own email address and Web address printed on his identification tag.

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QUESTION: Every now and then, as I read the Yellow Pages, I find a Web site that doesn't seem to work. Should I tell you?

ANSWER: No, it's not necessary, for two reasons.

First, it often happens that a Web site will stop working temporarily. If you try again later, you may find that the Web site is working again.

In some cases, Web sites do become permanently inactive. However, my researchers and I check all the resources periodically, so we will find bad sites and replace them as a matter of course. You don't need to tell us.

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QUESTION: I am teaching myself how to use the Net by reading "Harley Hahn's Internet Advisor". How do I find information on a specific topic?

ANSWER: First, take a look in the detailed table of contents. In most cases, you should be able to find what you are looking for.

If you don't see what you want, move to the glossary. (The page is long, so it may take a few moments to load.) I designed the glossary, not only to give you definitions, but to make it easy to jump to the appropriate chapter to learn more about a particular topic.

Once the glossary is loaded, see if you can find a specific word or term that expresses the topic you want to learn about.

If you have trouble finding what you want, press Ctrl-F to display a search box. You can now type one or more words and press Enter. If what you are looking for is anywhere on the page, your browser will find it.

Once you find the word you want, look at the end of the definition. There you will find a link to the chapter in which the word is defined. If the word is important enough to be defined in more than one chapter, there will be more than one link.

Now all you have to do is click on the link, and you will be taken directly to the chapter in which that word is explained.

Hint: Once you get to the chapter, if you have any trouble finding what you want, all you have to do is use Ctrl-F to search for the word.

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QUESTION: Do you have any hints on how I can use the Internet well?

ANSWER: Absolutely. See the help for first-time users.

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QUESTION: Can you tell me how to block all those annoying ads and pop-up windows?

ANSWER: Yes. Again, see the help for first-time users.

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QUESTION: Does your Web site use cookies?

ANSWER: Yes.

A cookie is a small piece of information sent by a Web server to your browser, which stores the information in a special file on your computer. Later, that same Web server can ask your browser to send it a copy of the cookie. This is how Web servers keep track of what you are doing without having to know who you are.

Obviously, cookies can be used to invade your privacy by tracking your actions and monitoring your choices, and many Web sites do so routinely.

The Harley Hahn Experience Web site uses cookies, but only for one specific purpose: to remember that you are logged in. This allows you to jump from one page to another without having to log in each time.

Thus, if you are blocking cookies on your system, you will have to unblock them (at least for this Web site) before you log in.

To find out more about cookies — how they work and how to control them — take a look at the following section in Chapter 12 of the book Harley Hahn's Internet Advisor:

Cookies

If you want to find out how to look at the cookies stored on your computer — and even delete them — you will find the instructions in Chapter 17 of the same book:

How to Control and Delete Cookies

Finally, if you are concerned about the privacy issues regarding cookies, take a look at these two sections from Chapter 4 of the book Harley Hahn's Internet Insecurity:

Sneaky Browser Tricks: Cookies
Why Are Cookies Used So Much?

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